Enter your pickup point and destination in the booking box on our site, pick the date, time and vehicle, and you will see a fixed price for the whole vehicle before you confirm.
A lead passenger name, a phone number we can reach on WhatsApp, an e-mail address, the pickup address and the number of passengers and suitcases. For airport pickups, add your flight number so we can follow the arrival.
A confirmation e-mail with your booking details reaches the address you entered. If something is missing, our team contacts you on the phone number you gave.
Nothing changes on your side. We track the flight number you gave us and move the pickup to the real landing time, so a delay does not cancel the transfer.
60 minutes of airport waiting is included in the fixed price, counted from when your flight actually lands.
Your driver stands in the arrivals hall holding a name board, then walks you and your luggage to the vehicle.
At the entrance of the hotel or address you entered, at the booked time. If the street needs a different meeting point, we tell you before the day.
Yes. Child seats are available on request for an extra charge; add the child's age when you book so the right seat is in the car.
You pay by credit or debit card when you book, through secure 3D Secure payment. The amount and currency are shown while you book and repeated in your confirmation.
Cancellation is free up to 24 hours before pickup. Reply to your confirmation e-mail or message us on WhatsApp with your booking details.
Yes. Message us on WhatsApp or reply to the confirmation e-mail with the new details as early as you can, and we confirm the change in writing.
