Frequently asked questions
You can cancel the confirmation link of your reservation via the link we send with e-mail or WhatsApp from our WhatsApp support service.
You can reserve a target, date and time for airport transfer, on our website or in our mobile application.
When reservation, you need to give your name, surname, contact information (telephone and e-mail), flight information (flight number, arrival/departure time), your transfer address and the number of passengers.
No, your transfer is not canceled with your delayed flight.
If you do not give your flight number and we do not access the contact information (e-mail or telephone) you provide, your transfer will be canceled automatically after 30 minutes after the booking time.
Driver information is sent to you as SMS.
Our transfer vehicle at the airport waits in the exit tower with your name.
Yes, in our transfer tool, children's seats are available.
Yes, you can pay by credit card for all our transfer and tour services.
After your reservation is completed, the confirmation e-mail and your phone number are sent to your e-mail address.
My transfer will wait for my transfer with your name in another booking.